Government
DST Output has helped federal, provincial and municipal governments streamline document-based processes and applications. We deliver services that drive efficiencies in case management and electronic publishing plus supporting and optimizing complex financial and judicial functions.
Case Management
Accurate and efficient back office performance is critical to support case management functions. Routine activities can become time consuming and labour-intensive mired with unnecessary delays and duplicate efforts if not managed efficiently. Our expertise, tools and services emulate your current processes electronically allowing information to be shared across departments and/or geographical locations.
By sharing information electronically, a Canadian federal government department has dramatically improved its efficiencies: "…[DST Output] gave us immediate, secure, on-line access to our sponsorship documentation, at the same time substantially reducing our storage requirements."
Day-to-day activities such as file opening, document routing and storing be streamlined to increase efficiencies and enhance productivity.
Electronic Publishing/Repositories
Electronic Publishing has become a mainstay for government agencies allowing them to present current document versions in a timely manner without interrupting the flow of information within a department.
On the repository side, paper-based solutions are integrated with e-documents and forms to provide improved online services and improved search and navigation capabilities to both internal and external customers.
DST Output helps improve document storage, access and retrieval by offering:
- Instant access to millions of documents to multiple users
- Publishing standards (.pdf) facilitating universal access to a global base of users
- Repository management in-house or on DST Output’s secure infrastructure
Financial
DST Output offers a variety of end-to-end viewing and archiving services to reduce the manual processes needed to invoice, process payments and/or collect receivables. We can help reduce payable cycles, improve access to information, maximize discounting opportunities and allow for more productivity without increasing labour requirements.
Judicial
Much activity is centred on creating, filing, managing, storing and retrieving documents. Exact replication and long term storage of original paper documents for a broad base of users has been a critical element. Viewing and Archiving solutions allow government departments to dramatically reduce storage requirements. DST Output offerings allow:
- Highly secure and efficient dissemination of information between all authorized parties via the Internet, Intranet or CD-ROM
- Access to information from any location
- Faster and easier text retrieval.
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